Four steps

The process of placing orders is safe and simple. The entire process can be followed online. It keeps you updated about the processing phase of your personal DNA analysis.

Step 1

• Order the analysis on the GenePlanet homepage.

Step 2

• You will receive a saliva collector by mail. Simply spit into the container and seal it firmly.

Step 3

• A FedEx courier will collect your sample and deliver it to the lab for genetic analysis.
• After we receive your DNA sample, we will analyse it in a certified lab and produce your personal DNA analysis in up to 40 days.

Step 4

• You can access the results of your genetic analysis by entering your username and password into an interactive and perosnalised web page.

Safety of personal data

The safety of your personal data is our greatest priority. Thus, you personal DNA analysis is accessible in a safely encrypted and personalized portal with a multi-level safety mechanism which ensures maximal access safety and protection of personal data. The high level of personal data protection can be attested in accordance with the TRUST standards.

Service quality and the certified lab

Service quality is guaranteed with our highly-qualified experts who perform all DNA analyses in adequately accredited laboratories.

Reliability of shipment with FedEx

FedEx courier will collect your sample and deliver it to the lab for genetic analysis. FedEx assures you reliability of the delivery and tracking of your shipment.